BOOKnGO
Security & Trust

Your customers’ data, protected

BooknGo handles bookings for clinics, wellness centres, and service businesses that deal with sensitive personal information every day. Security and PDPA compliance are built into how the platform works — here’s how we protect your data.

Encrypted in transit

Every connection to BooknGo is secured with HTTPS/TLS, so booking and customer data is protected end to end as it travels between your browser and our servers.

Role-based access control

Access to customer data is restricted by staff role on a least-privilege basis, so each person only sees the information they need to do their job.

PDPA-aligned by design

Consent is captured at the point of booking and personal data is collected only for stated purposes — built around Singapore’s Personal Data Protection Act.

Continuously maintained

We apply regular software updates and vulnerability checks to keep the platform patched and hardened against emerging threats.

Secure payments

Card payments are handled by PCI-DSS-compliant providers such as Stripe. Sensitive card details are processed by the payment provider — not stored by BooknGo.

Vetted sub-processors

We rely on trusted infrastructure, analytics, and payment partners, each contractually bound to protect your data and use it only to provide their service.

PDPA & your data

Compliance you can stand behind

BooknGo is a Singapore-based booking platform. We collect only the data needed to run your bookings, keep it for as long as it’s needed, and honour access, correction, and deletion requests under the PDPA.

For data requests or questions, reach our data protection contact at pdpa@bookngo.app.

Read the full Privacy Policy
  • Consent captured at the point of booking
  • Data collected only for stated, limited purposes
  • Access, correction & deletion requests honoured
  • Sub-processors contractually bound to protect data

Security documentation

Evaluating BooknGo for a larger team? We can provide a Data Processing Agreement (DPA), our sub-processor list, and complete security questionnaires on request.

Request documentation

Report a vulnerability

Found a potential security issue? We take reports seriously and appreciate responsible disclosure. Email us and we’ll respond promptly.

pdpa@bookngo.app

Questions about security or compliance?

Talk to our team — we’re happy to walk through how BooknGo protects your data before you commit.